Privacy Policy

Privacy policy for visitors

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

 

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible. Notice concerning the party responsible for this website.

The party responsible for processing data on this website is:

FAB Fördertechnik und Anlagenbau GmbH
Daimlerstraße 9 – 11
79761 Waldshut-Tiengen
Phone: 0049 (0) 7741 9676 0
E-Mail info@fab.gmbh

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Andreas Gehrmann
Bergstraße 3
79805 Eggingen/Germany
Email: datenschutz@fab.gmbh

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

Google Remarketing

To enable you a most interesting internet offer, this website uses Google Remarketing. With this technology we are able to present you further offers of the Google partner network.The display of advertising of the partner website is based on placing a cookie on your computer and analyzes user behaviour. In this connection, personal data will not be stored. You can always opt out Google Analytics display ads and ads in the Google display-network using the Google Ads Preferences Manager.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the MailChimp privacy policy at https://mailchimp.com/legal/terms/.

Completion of a data processing agreement

We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

7. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

Privacy policy for business partners

according to Article 13 GDPR

Data protection is important to us. In the paragraphs below, we inform our business partners on how we at FAB Fördertechnik und Anlagenbau GmbH (FAB) collect, store and process your personal data and which rights you are entitled to, in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the new German Privacy Law (BDSG-neu). By business partners, we mean our contact persons, incl. prospects, customers, distribution partners, suppliers and general partners, hereinafter collectively referred to as “business partners”.

This data protection regulation is in addition to our existing general data protection regulation that provides you with specific information about how we process your personal information as part of the website visit or on other specific topics.

1. The company responsible and the data protection officer

The company responsible (hereinafter simply referred to as “company”) for the processing of your personal information is:

FAB Fördertechnik und Anlagenbau GmbH
Daimlerstraße 9-11
D-79761 Waldshut-Tiengen
+49 7741 96 76 0
E-Mail: info@fab.gmbh

You may contact our data protection officer by post or via e-mail at:

Andreas Gehrmann
Bergstraße 3
D-79805 Eggingen
E-Mail: datenschutz@fab.gmbh

2. For what purpose do we process your data?

Im Rahmen der Zusammenarbeit mit Geschäftspartnern verarbeitet FAB personenbezogene Daten für die folgenden Zwecke:

  • Initiation or implementation of a contractual relationship or the implementation of pre-contractual measures;
  • Communication with business partners regarding products, services and projects, e.g. to process inquiries and orders of a business partner;
  • Planning, implementation and management of the (contractual) business relationship between FAB and the business partner, e.g. to handle the ordering of products and services, to collect payments, for bookkeeping, billing and debt recovery and to carry out deliveries, maintenance or repairs;
  • Conducting customer surveys, marketing campaigns, market analyzes, sweepstakes, competitions or similar promotions and events;
  • Maintaining and protecting the security of both our products and services and our websites,
  • Compliance with legal requirements (such as legal obligations to retain data in terms of tax and commercial law), existing obligations to conduct compliance screening (to prevent white-collar crime or money laundering) and to ensure compliance with FAB policies and industry standards;
  • Preventing and detecting security risks, fraudulent activity or other criminal acts or those with the intention to cause damage;
  • Settlement of litigation, enforcement of existing contracts and assertion, exercise and defense of legal claims.

3. On what legal basis are we processing your data?

We process your personal information in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the new German Privacy Law (BDSG-neu). If these are necessary for establishing, implementing and fulfilling the contract as well as for implementing pre-contractual measures, processing in accordance with article 6 para. 1 lit. b GDPR is legitimate.

If you give us express consent for processing of personal information for specific purposes (e.g. disclosure to third parties, evaluation for marketing purposes or advertising), the legality of such processing, based on your consent, and in accordance with article 6 para. 1 lit. a GDPR is ensured. A consent given can be withdrawn at any time with effect for the future.

If required and permitted by law, we process your data beyond the actual purpose of the contract in order to fulfill legal obligations in accordance to article 6 para. 1 lit. c GDPR. Additionally, processing in accordance with article 6 para. 1 lit. f GDPR may take place to protect legitimate interests of us or third parties. If necessary and insofar as it is prescribed by law, we will inform you separately indicating the legitimate interest.

4. Which of your information and personal data are we going to process:

For the purposes mentioned above, FAB may process the following categories of personal information:

  • Contact information such as first name and surname, business address, business phone number, business mobile number, business fax number and business e-mail address;
  • Payment details and credit check data such as information required to process payment transactions or fraud prevention, as well as credit card information and card verification numbers for credit card payments;
  • Information that is required for processing, as part of a project or the establishment, implementation and fulfillment of a contract with FAB;
  • Further information, voluntarily provided by our contacts to us, such as other project participants, internal and external contact persons or special implementation requests;
  • Previously purchased products or services and their history;
  • Information collected from publicly available sources, information databases or credit bureaus;
  • As far as required in the context of compliance screening: Information on relevant court proceedings and other litigation where business partners are involved.

5. Who will receive your data?

We share your personal information within our company exclusively with the departments and persons who need this information to fulfill the contractual and legal obligations or with departments and persons who responsible for processing as part of our legitimate interest in accordance with article 6 para. 1 lit. f GDPR.

When processing your personal information, we also use service providers who support us, for example, in maintaining and servicing our software programs and IT infrastructure or in the prevention of cyber-crime. Your personal information will be shared with third parties and processed by them, on our behalf. This is done in accordance with instructions and on the basis of order processing contracts referred to in article 28 GDPR.

In doing so, we ensure that the processing of personal information takes place in accordance with the provisions of the GDPR and that your data is both protected and processed pursuant to the applicable data protection regulations. Categories of recipients include companies that support us in the following fields: IT services, cyber-crime prevention, credit check, data storage and linking, marketing, market research, processing of payments, product and service delivery, online marketing, organization of trade fairs and events, shipping logistics, meeting compliance and legal requirements (e.g. alignment with anti-terrorist lists for exports). We only share the minimum amount of personal information that our service providers need to be able to provide their services.

In certain cases, we also share your personal information with business partners who represent our products as merchants or distributors nationally and internationally. If we receive an inquiry and, for example, we register a visitor at fairs with a request for further information that we can link to a specific trading partner of ours in terms of content, geography or topic, we will share the personal information with this business partner for processing purposes. Instead of us, our business partner will then contact you. When we share personal information with other business partners, we require them to protect and process your information in accordance with applicable data protection regulations. The data processing and sharing shall be based on article 6 para. 1 lit. f GDPR. The legitimate interest lies in an efficient and customer-oriented sales structure and optimal customer support for our products and services. In case you do not want this disclosure, you can notify us at any time and have it revoked. However, we might be unable to complete your request or order in that case.

The sharing of data with recipients outside the company or those affiliated, is otherwise only taking place to the extent that this is permitted or required by law or if disclosure is required for processing and thus fulfilling the contract. This also includes pre-contractual measures that are carried out at your request and for which sharing with third parties is required for implementation.

Disclosure may also be based on your explicit consent or if we are authorized to provide information. Recipients of personal information can also be public authorities and institutions when there is a legal or regulatory obligation (e.g. public prosecution, police, supervisory authorities, tax office).

Sharing your information with other third parties without explicit consent, such as for advertising purposes, does not take place.

6. How long will data be stored?

If necessary, we process and store your personal information for the duration of our business relationship or the fulfillment of contractual purposes. This includes, among other things, the initiation and execution of a contract. Additionally, we are subject to various storage and documentation obligations, which arise, inter alia, from the German Commercial Code (HGB) and the Fiscal Code (AO). The prescribed periods for storage or documentation therein are two to ten years or in some cases up to thirty years.

We also store and use your information for a reasonable time period after the order has been placed, in order to keep you informed about our services and offers and to provide you with information about this. This shall be based on article 6 para. 1 lit. f GDPR. Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision. After this period, we will delete personal information in a secure manner. If data is needed for analytical, historical or other legitimate business purposes after this period, we will take appropriate measures to make this data anonymous.

7. Children

In principle, our offer is aimed at adults. Persons under the age of 18 should not submit any personal information to us without the consent of their parents or guardians.

8. Necessity of providing personal information

The provision of personal information for the purpose of establishing, implementing and fulfilling the contract or for implementing pre-contractual measures, is generally neither required by law nor by contract. You are therefore not obliged to provide personal information. Please note, however, that said information is usually required to decide on the conclusion of a contract, fulfillment of the contract or for pre-contractual measures. If you do not provide us with personal information, we may not be able to make a decision in the context of contractual measures. We recommend that you always enter the personal information that is required for the conclusion of the contract, the fulfillment of the contract or pre-contractual measures only.

9. Automatic decision-making

In accordance with article 22 GDPR, we usually do not use fully automated decision-making to justify, fulfill or carry out the business relationship and for pre-contractual measures. In case we use those procedures in individual cases, we will inform you about this separately or obtain your prior consent.

10. What rights do I have with regard to my personal information

You may request information about the personal data stored under the addresses listed in section 1. In addition, you may request the correction and, under certain conditions, also the deletion of your information. You also have the right to restrict the processing of your information and the right to disclose the information you provided in a structured, common and machine-readable format.

Contradictory legal

If we process your information in order to safeguard legitimate interests, you may object to this processing for reasons that arise from your particular situation. We will then no longer process your personal information unless we can demonstrate compelling legitimate processing reasons that outweigh your interests, rights and freedoms or the processing is used for asserting, pursuing or defending legal claims.

If the processing of information is based on your consent, you are entitled according to Article 7 GDPR to revoke your consent regarding the use of your personal information at any time. Please note that the revocation will only be effective in the future. Processing that took place before the revocation is not affected. Please also note that we may need to retain certain information for a certain period of time to meet the legal requirements.

In individual cases, we process your personal information for the purpose of direct mail. You have the right to object the processing for the purpose of such advertising at any time. This also applies to profiling as far as it is connected with this direct mail. If you refuseto the processing for the purpose of direct mail, we will no longer process your personal information for these purposes.

You may lodge a complaint with our data protection officer or a data protection supervisory authority.